provide a Service Desk solution with managed services including
an end user help desk, system alert rapid response, proactive monitoring,
maintenance and other tailored support services.
build the Service Desk inside your organization or use ours and achieve cost savings! When
the Service Desk is informed of a service need, we respond.
Service Desk utilizes technology and people to react
to user and system needs. We proactively monitor (MO) your
infrastructure, including up time, system utilization, storage
capacity, system vulnerabilities and other vital
statistics. We look to determine
potential problems before they bring your business down.
(MA) the technology infrastructure by applying
necessary upgrades and patches to operating systems,
applications and hardware. Staying current
ensures you are secure, and mitigates risk. MOMA